When the remembered device cookie expires, the Duo two-factor authentication prompt for that application shows Remember me checkbox (shown below) as an enabled option on the Duo Push, phone call, text message, and passcode authentication screens.

Be sure to select No, other people use this device if you are on a shared computer. Selecting Yes, this is my device will remember your browser session for 12 hours.MyUW).Īuthenticate with your NetID and Password.Īfter authenticating with Duo, you will be prompted with the following dialogue box: Navigate to a page that requires Duo Multi-factor Authentication after NetID login (e.g. If you have not yet completed this, follow the instructions here: MFA-Duo - How to Enroll for MFA Duo for your NetID Login Account Using 'Remember Me for 12 hours' In order to login with Duo Multi-factor Authentication, you must have first set up a device and linked it with your NetID. Please see the Troubleshooting section below if you find that 'remember me' is not working for you. Note: Some users have reported issues using 'Remember me for 12 hours' on iOS version 14.2 across all browsers. Duo is aware of the issue, and it should be resolved soon. Once you select Touch ID from the list, click Use Touch ID and touch the Touch ID button when prompted.Note: The 'Remember me for 12 hours' function is not currently working with Safari version 13.0.3 on Mac OS 10.14.6 (Mojave). The next time you log on using Duo with Chrome, you can select Touch ID from the drop-down list of your authentication devices. You've added Touch ID as an authentication device! It is listed with your other enrolled devices. Proceed with the Touch ID enrollment process as shown above in Initial Enrollment with Touch ID. Click it and approve the Duo login request using your already enrolled phone or other device. At the Duo Prompt you'll see an Add a new device link on the left. Navigate to your Duo-protected service and log in. If you previously enrolled other devices in Duo, you can easily add Touch ID as an additional authenticator as long as your administrator has enabled Duo's self-service portal. You'll see whether the Touch ID identification was successful or not.Ĭongratulations! You have enrolled Touch ID. Place your finger on the Touch ID button in the Touch Bar. The Touch ID enrollment window prompts you to tap the Touch ID button for approval. You may also be asked if you want to allow Duo to access information about Touch ID (click Allow if prompted). When enrolling Touch ID, you'll be prompted to tap to enroll Touch ID. Make sure that you're not blocking pop-up windows for the enrollment site before continuing with Touch ID. Select Touch ID from the list of devices and then click Continue. Initial Enrollment with Touch IDĪccess the Duo enrollment page via a link emailed by your administrator, or when you log in for the first time to a Duo protected resource. If you have more than one MacBook with which you'd like to approve Duo login requests using Touch ID, you'll need to enroll each of them separately as a new Touch ID device in Duo. You can enroll Touch ID during the initial self-enrollment process or, if you have already enrolled in Duo using a different device (like your mobile phone), you can add Touch ID as an additional authentication device from the device management portal. Learn how to enroll Touch ID in Duo and use it for authentication. Duo can't use Touch ID in an Incognito window. You must use a normal Chrome browsing window for Touch ID enrollment or authentication. Safari and other browsers on macOS are not supported. A fingerprint enrolled in Touch ID ( see how to do this at the Apple Support site).A MacBook Pro or MacBook Air with a Touch ID button.In order to use Touch ID with Duo, make sure you have the following: Support for Touch ID authentication is limited to web applications that show Duo's inline browser prompt.

With Touch ID on macOS, you can have secure Duo login approvals resistant to phishing attacks combined with the one-touch convenience you're already used to with Duo Push.

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